Fit to Participate – You must inform us of any existing medical conditions for anyone attending classes. For some conditions, a doctor’s note will be required before commencing classes. It is your responsibility to inform Ball Bubbas of any changes to personal information (e.g., address, telephone number, medical conditions including pregnancy etc). All information will be kept strictly confidential. By attending Ball Bubbas sessions, other than medical conditions specified on the registration form, you confirm that your child is physically fit and healthy, and you will undertake to advise us of any change. You give consent that in the event of any illness/accident any necessary treatment can be administered. You declare that you are aware of the element of risk involved and while you accept that the instructors will take precautions to prevent accidents, you understand that they may not be held responsible for loss, damage or injury to your child.
Data – All personal details will only be held and used by Ball Bubbas and will not be passed on to a third person. Personal information is securely stored via our database in line with relevant legislation. Payments made via our online system are handled by merchant services, with all details held in accordance with current legislation.
By registering you agree to receive emails from Ball Bubbas, if you prefer not to receive updates, please opt out at any time by replying STOP to our correspondence.
Term Dates – Terms run throughout the year with dates available on our website (ballbubbas.co.uk) or upon request. During the second half of each term details for the following term will be issued with a specific week to rebook. If you do not confirm your place by the date stated, you risk losing your space in the class to a person on our waiting list.
Payments – We accept payment via cash, bacs transfer, debit, or credit card. We do not accept American Express or cheques.
Places for each term are not confirmed until payment is received. Fees are paid termly and are due in full before the beginning of term.
Any discounts available for the term are at the discretion of Ball Bubbas and can be amended term by term.
Refunds – In the unlikely event that you need to cancel or cannot attend a term of classes once the course fee is paid, there will be a £35.00 cancellation charge. If a class is cancelled by Ball Bubbas an alternative class for that class will be offered.
Changing Class times – If a class becomes too small to function, we may need to merge it with another. We will give you as much notice as possible in the event of any changes. Should a class already in progress or be about to start and need to be cleared due to a fire alarm, Ball Bubbas is under no obligation to refund the whole or part of the lesson. Ball Bubbas is under no obligation to refund lessons that may be missed due to local adverse weather or road traffic conditions when the venue is accessible and lessons are held, but you are unable to attend.
Parking – Vehicles are parked at your own risk. Ball Bubbas accepts no liability for any parking fines, accidents, damage or loss while using the parking areas.
Valuables and Jewellery – All property left is at your own risk. Ball Bubbas does not accept any responsibility for the loss or damage of any personal possessions. Adults and children are required to remove any jewellery prior to class. Stud earrings must be removed or taped.
Class Attire – Children must attend classes in clothes that allow movement. Shorts/leggings and t-shirt is required. Please do not bring children in dresses/skirts, jeans, and clothing with fastenings such as zips, buckles and buttons etc. Instructors reserve the right to turn children away from a class if they are dressed inappropriately. Adults who are required to participate in class are requested to wear loose / comfortable attire. Trainers with non-marking soles must be worn. Hair longer than shoulder length must always be tied back.
Class Etiquette – Whilst you are waiting for your class noise must be kept to a minimum. Adults are requested not to talk over the instructor during a class. For independent classes we kindly ask that parents do not interrupt and coach their children during class, this proves very disruptive to the children’s learning. Please ensure that you are punctual to each session in order not to miss the warmup section.
Ensure children have been to the toilet and had a drink before class. No food is allowed in the sports hall area. A closed drinks bottle should be brought to class.
Smoking is not permitted inside or outside the building.
You are responsible for the safe supervision of any children you bring to Ball Bubbas classes at all times. They should be under direct supervision and not be left unattended at any time.
Parent and child classes can be very physical for both children and adults. Adults will be required to assist younger children during every class. Please note all adults participate in classes at their own risk. Siblings are not permitted to participate in any class unless they are enrolled in that class.
All gangways and fire exits must be left clear of obstructions.
Behaviour – While we strive for and attain high standards of behaviour at Ball Bubbas, we realise that there may be incidents when our behaviour policy will need to be implemented. The policy is as follows:-
- Instructor/parent will issue a warning for behaviour to the child
- The child will be asked to have time out at the side of the class with their parent
- The child will be required to leave for the remainder of the class
- The child’s behaviour will be monitored over several weeks. Parents and instructors will work together to implement a behaviour plan.
- If the behaviour has not improved the child will be asked to take a break from the programme
At each of the 5 stages, the instructor will work closely with parents to ensure the behaviour improves and the child can continue to enjoy classes with us.
Illness – If your child is unwell, please do not bring them to class. Ball Bubbas follows advice from governing authorities on illness and reserves the right to refuse admission to classes for children who are unwell.
Video and Photography – Family members and friends may take photographs or video footage; we just ask that everyone remains sensitive to the feelings of others in the class and stops filming if requested. Photos containing images of any child apart from your own should not be placed on social media platforms (please refer to our social media policy). In all cases the decision of Ball Bubbas staff is final.
Ball Bubbas forbids the right to reproduce any part of our lessons in any form. Anyone suspected of continually filming or photographing lessons for publication will be asked to stop filming and leave the course.
All Ball Bubbas logos, photography and illustrations are copyright of Ball Bubbas.
Occasionally Ball Bubbas will take photographs or videos in classes, parents will be informed prior to class, which will be used for marketing purposes. Names of children will not be included. If you do not wish images to be used in this way, please inform us by email at firstname.lastname@example.org
Withdrawal of service – Ball Bubbas, may at its own discretion, refuse entry to its classes to a client if it is felt that the client’s behaviour is unreasonable.
Exclusion of Liability – In the absence of any proven negligence, lack of due diligence or breach of duty by Ball Bubbas, the participation of you or whoever you have placed in loco parentis with the purposes of attending Ball Bubbas classes, participates so entirely at your or their own risk.
Complaints and Grievances – All complaints must be made in writing to Wayne Child via email@example.com. Complaints will be dealt with within 1 week of receipt of the complaint.
Ball Bubbas reserves the right to alter, amend or revoke these conditions at any time.